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The West Nusa Tenggara (NTB) Province has taken a bold step by exempting people with disabilities who use modified vehicles from motor vehicle tax (PKB), as stipulated in NTB Governor’s Regulation No. 23 of 2024. This story booklet features the real-life stories of Airul and Bang Ipi—two people with physical disabilities who are now able to run their own businesses and move about freely without fear of roadside checks. Through collaboration between the NTB Provincial Government, the Ministry of Finance and the SKALA Program, this policy marks a paradigm shift from a revenue-centric to an empowerment-centric approach: treating local government...
Despite the geographical challenges and limitations faced as a young province, North Kalimantan has proven that consistent governance can transform the Minimum Service Standards (SPM) from a mere administrative obligation into a meaningful development tool. Through strengthened coordination across local government agencies, a “proactive outreach” approach, quarterly evaluations, and the formation of the SPM Team facilitated by SKALA, North Kalimantan has succeeded in maintaining high SPM achievement even as the budget decreased from Rp393 billion (2021) to Rp142 billion (2024), and has twice won national awards (2023 and 2025). Beyond the numbers and awards, this success is tangibly evident in...
The motor vehicle tax relief scheme for people with disabilities in Aceh marks an important milestone towards more inclusive and socially just development. Through Aceh Governor’s Regulation No. 34 of 2024, the government is offering tax reductions of up to 50% and the waiver of fines, helping thousands of residents such as Muhajir, Dedy and Saifudin to remain productive and independent. This policy stems from a collaboration between the Aceh Government, the Aceh Provincial Audit Board (BPKA), the Traffic Police Directorate (Dirlantas), Jasa Raharja, and disability organisations, with support from the SKALA programme, the Australia-Indonesia Partnership for Accelerating Basic Services....
The Aceh Government is now implementing a new management system for Special Autonomy Funds (Otsus) through the Regional Financial Information System (SIKD) to strengthen transparency, efficiency, and accountability in regional financial management. This step ensures that all stages of Otsus Fund management, from planning, budgeting, distribution, to reporting, are carried out in a single integrated system with a digital audit trail. With system interoperability and more open access to information, the Otsus Fund distribution process can be monitored in real-time and measured, so that fiscal policies are more targeted and the community can feel the benefits directly. This implementation is...
The Gorontalo Provincial Government has introduced an inclusive governance innovation through the Gorontalo Inclusion Forum Dulohupa (FGI Dulohupa), a pre-Musrenbang forum supported by the SKALA Program to ensure meaningful participation of vulnerable groups such as women, children, the elderly, and people with disabilities. Drawing from the local value of Dulohupa, which means deliberation for consensus, this forum bridges equal dialogue between citizens and the government, resulting in concrete policies such as disability-friendly public services, safe transportation, and violence-free schools, which are now included in regional planning documents. With regulatory support and implementation guidelines, the Dulohupa FGI serves as a tangible...
