Knowledge Management and Partnership Intern

Location: Jakarta, Indonesia
APPLICATIONS CLOSE – 16th March 2025, Midnight Jakarta time.

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

• Pillar 1: Stronger national level enabling environment for sub-national service delivery
• Pillar 2: Better sub-national governance for service delivery
• Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups

SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua (Papau, Papua Barat, Papua Barat Daya, Papua Tengah, Papua Selatan, Papua Pegunungan). In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and Gender Equality, Disability, and Social Inclusion.

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com

The Role

​​The Knowledge Management & Partnership Intern will support the Knowledge Management (KM) unit in driving initiatives to enhance knowledge sharing, collaboration, and learning across the organization. Reporting to the Knowledge Management Lead, the intern will play a key role in the creation of knowledge assets/products, the facilitation of learning activities at various levels, and the deployment and improvement of KM technologies utilization.

Click on the link or copy paste it to access the full Terms of Reference for this position: 

https://tinyurl.com/yknetpav

Learning Objectives

• Understand the principles and concept of Knowledge Management, including its actual practices in development sector
• Familiarize themselves with KM tools and systems, including knowledge repositories, databases, and collaboration platforms
• Enhance written and verbal communication skills through drafting KM materials and presenting ideas
• Develop problem-solving and critical-thinking skills by addressing KM-related challenges
• Cultivate adaptability to work in dynamic and changing organizational environments

About You

Specific Responsibilities

• Support the creation of knowledge products, such as case studies, reports, and infographics
• Help organizing and facilitating knowledge-sharing and other learning sessions.
• Support the deployment of KM technologies such as content management systems, SharePoint intranets, document management tools, and AI technology
• Collect, organize, and analyse data to create valuable knowledge assets
• Help maintaining knowledge repositories, ensuring they are up-to-date and accessible.
• At the end of the assignment, the intern should write a simple report on output she/he learns during her/his tenure as an intern.

Other Duties

• Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment.
• Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA.
• Undertake other duties as required by the Program.

Job Requirements

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work may require long, and flexible hours as needed. Travel is not required.      

Relationship Management

​​This position will work closely and effectively with a range of stakeholders, including all other internal SKALA staff and other external service providers. The position will report to the Knowledge Management Lead.

Selection Criteria

Essential

1. Currently pursuing or recently completed a degree in Knowledge Management, Information Management, Computer Science, Informatics Engineering, Industrial Engineering, Business Administration, Journalistic, Social Science, or other related fields.
2. Strong written and verbal communication skills, with the ability to draft clear and concise documents, presentations, and reports.
3. Proficiency in common organization tools and platforms e.g.: SharePoint, Microsoft Office Suite (Word, Excel, PowerPoint), Canva, ChatGPT, Co-pilot, or similar systems.
4. Basic analytical and research skills.
5. Attention to detail and organizational skills.
6. Ability to work collaboratively in a team environment.
7. Ability to participate full-time during the internship for 12 consecutive weeks.

Preferred

1. Proven experience working collaboratively in student organizations or committees
2. A proactive attitude, eagerness to learn, and willingness to contribute.
3. Good interpersonal skills to engage with diverse teams.

HOW TO APPLY
Click the ‘Apply Now’ button.

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE – 16th March 2025, Midnight Jakarta time.
  
Should this role be of interest, we encourage you to apply as soon as possible.  Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.