Knowledge Management Intern

Location: Jakarta
APPLICATIONS CLOSE Friday, 8^th of August 2025, max 5 PM Jakarta Time.

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

• Pillar 1: Stronger national level enabling environment for sub-national service delivery
• Pillar 2: Better sub-national governance for service delivery
• Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups

SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and GEDSI.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role
​​The Knowledge Management Intern will support the Knowledge Management unit in driving initiatives to enhance knowledge sharing, collaboration, and learning across the organization. Reporting to the Knowledge Management Lead, the intern will play a key role in the creation of knowledge assets/products, the facilitation of learning activities at various levels, and the deployment and improvement of KM technologies utilization.​ 

Click on the link or copy paste it to access the full Terms of Reference for this position: 

https://tinyurl.com/msp45tzd

About You

Learning Objectives 

• ​​Understand the principles and concept of Knowledge Management, including its ​actual practices in development sector. 
• Familiarize themselves with KM tools and systems, including knowledge repositories, databases, and collaboration platforms. 
• ​​Enhance written and verbal communication skills through drafting KM materials and presenting ideas 
• ​Develop problem-solving and critical-thinking skills by addressing KM-related challenges. 
• ​Cultivate adaptability to work in dynamic and changing organizational environments.​ 

Specific Responsibilities          

• Support the creation of knowledge products, such as case studies, reports, and infographics 
• Help organizing and facilitating knowledge-sharing and other learning sessions. 
• Support the deployment of KM technologies such as content management systems, SharePoint intranets, document management tools, and AI technology 
• Collect, organize, and analyse data to create valuable knowledge assets 
• Help maintaining knowledge repositories, ensuring they are up-to-date and accessible 

Other Duties 

• Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment. 
• Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA. 
• ​​​Undertake other duties as required by the Program​  ​  

Job Requirements 

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain. 
• Work may require long, and flexible hours as needed. Travel is based on need. 

Relationship Management 

​​This position will work closely and effectively with a range of stakeholders, including all other internal SKALA staff and other external service providers. The position will report to the Knowledge Management Lead.​ 

Selection Criteria 

Essential 

• Currently enrolled in undergraduate studies (final year) or Master’s program in Knowledge Management, Information Management, Informatics Engineering, Journalism, Social Sciences, or a related field. Fresh graduates (within 12 months since graduation) are also eligible. 
• ​​Strong written and verbal communication skills, with the ability to draft clear and concise documents, presentations, and reports.​  
• ​​Proficiency in commonly used organizational tools and platforms such as SharePoint, Microsoft Office Suite (Word, Excel, PowerPoint), Canva, ChatGPT, Co-Pilot, or similar systems.​ 
• Basic analytical and research skills. 
• Attention to detail and organizational skills. 
• Ability to work collaboratively in a team environment. 
• Ability to participate full-time during the internship for 12 consecutive weeks. 

Preferred 

• Proven experience working collaboratively in student organizations or committees  
• A proactive attitude, eagerness to learn, and willingness to contribute. 
• Good interpersonal skills to engage with diverse teams. 

Why join SKALA?
By joining the SKALA, you will be part of an environment where you can collaborate with leading experts from diverse backgrounds, access development programs to achieve your career goals, and be challenged to take a global outlook.

HOW TO APPLY
Click the ‘Apply Now’ button.

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE Friday, 8^th of August 2025, max 5 PM Jakarta Time.

Encouraging applications from people with disabilities
As part of our commitment to inclusion, we actively encourage applications from people with disabilities (PWDs). We are also committed to providing reasonable accommodation throughout the recruitment process and in the workplace to support the success and well-being of person with disabilities. Candidates requiring any adjustments to participate equitably, may contact SKALA People & Culture unit at recruitment@skala.or.id and we will work with the candidate to find the right solution. This information will be strictly confidential; used solely to strengthen our inclusive hiring efforts and ensure we provide any support needed. Your disclosure will not impact on recruitment decisions.
  
Should this role be of interest, we encourage you to apply as soon as possible.  Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.