Business System Analyst – Data Perencanaan Aceh

Location: Remote
APPLICATIONS CLOSE Thursday, 11^th September 2025. Max 5 PM Jakarta Time

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

• Pillar 1: Stronger national level enabling environment for sub-national service delivery.
• Pillar 2: Better sub-national governance for service delivery.
• Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups.

SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and GEDSI.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role
Business Systems Analyst will conduct a thorough analysis of the system development to ensure the quality of the platform from various aspects. In addition, the consultant will be responsible for managing the system development schedule and reporting progress to SKALA and the Aceh Government. The main responsibilities include overseeing the development of analysis modules within the system, focusing on regional development planning data managed by BAPPEDA Aceh. The consultant will also contribute to interoperability with Satu Data Aceh to enhance the governance of the Aceh government.

Click on the link or copy paste it to access the full Terms of Reference for this position: 

https://tinyurl.com/bykkph69

About You

Specific Responsibilities

Based on general guidelines from Province Lead – Aceh, this position will be under the coordination and supervision of the Provincial Engagement Specialist (PES) and responsible to Province Lead – Aceh, for the following matters: Lead the development of quality application code by adhering to application development best practices.

1.   Business Analysis:

• Exploring business process needs from users/stakeholders.
• Identifying problems and opportunities for business process improvement.
• Preparing business process requirement documents (Business Requirement Document).

2.  System Analysis:

• Translating business process needs into technical requirements.
• Preparing functional and non-functional system specifications.
• Designing system flows, DFD (Data Flow Diagram), ERD (Entity Relationship Diagram), etc.

3.   Coordination and Validation

• Coordinate with stakeholders and developers during the development cycle.
• Conduct UAT (User Acceptance Test) with users.
• Ensure that the solution built meets business and technical needs.
• Provide documentation of all processes and training as needed. Also create and maintain technical documentation regarding application code.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Ensure application security by implementing security practices, including mitigating the risk of attacks.
• Integrate applications with APIs to expand application functionality.

Other Duties

• Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment.
• Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA.
• Proactively identify and report risks and manage risks within your level of accountability.  
• Undertaking other duties as required by the Program

Job Requirements

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work may require long, and flexible hours as needed. Travel is based on need.

Deliverables

• BAPPEDA Aceh planning data information system.
• BAPPEDA Aceh planning data information system process, including interoperability with OPENDATA Aceh to enhance the governance of the Aceh government.
• Comprehensive documentation of the entire process, including technical requirements (Business Requirement Document), functional and non-functional system specifications, system flows, DFD (Data Flow Diagram), ERD (Entity Relationship Diagram), source codes, development, testing, and deployment of BAPPEDA Aceh planning data information system, ensuring proper handover to government counterparts.
• Develop and maintain comprehensive documentation outlining the process for creating policies and guidelines essential for the effective operationalization of the application.
• Frequently asked questions and answers for BAPPEDA Aceh planning data information system.

Relationship Management

This position will work closely and effectively with a range of stakeholders:

• Work under the supervision of the Province Lead – Aceh.
• Collaborate closely with the Provincial Engagement Specialist and SKALA Implementation Team
• Engage with provincial government officials and other relevant stakeholders to ensure ownership and alignment with regional policy priorities.

Selection Criteria

Essential

1. General Qualifications:

• Minimum has a bachelor’s degree in information technology, Information Systems, or Computer Engineering.
• At least 7 years of experience in system analysis and/or business process development for regional development planning applications or similar, proven by a project history list and work reference letters for experience in large-scale application development within government agencies.
• Possession of professional certification relevant to the field.
• Ability to analyse business needs and translate them into system specifications.
• Knowledge and experience in creating BRD, DFD, ERD documents.
• Ability to communicate and coordinate with various stakeholders (stakeholders, users, developers).
• Experience in government application development projects in the field of regional development planning.
• Excellent problem-solving skills and ability to work both independently and as part of a team to achieve goals.
• Excellent interpersonal skills and written and verbal communication skills.
• Demonstrate the ability to carry out capacity development and share knowledge for the Government of Indonesia and Regional Governments as well as SKALA program staff.
• Strong interpersonal skills, ability to maintain working relationships with key stakeholders in government.
• Understanding of gender equality and social inclusion issues.

2.     Technical Skills:

• Familiar with software development methodologies: SDLC, Agile, or Waterfall.
• Able to compile comprehensive and easily understandable technical and functional requirement documents.
• Understand the concepts of databases, application architecture, and information system workflows.
• Experience with PHP Framework such as CodeIgniter or Laravel and its ORM is a plus.
• Familiarity with event-driven programming in PHP and API integration.

Why join SKALA? 
By joining the SKALA, you will be part of an environment where you can collaborate with leading experts from diverse backgrounds, access development programs to achieve your career goals, and be challenged to take a global outlook.

HOW TO APPLY
Click the ‘Apply Now’ button.

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE Thursday, 11^th September 2025. Max 5 PM Jakarta Time

Encouraging applications from people with disabilities

As part of our commitment to inclusion, we actively encourage applications from people with disabilities (PWDs). We are also committed to providing reasonable accommodation throughout the recruitment process and in the workplace to support the success and well-being of employees with disabilities. Candidates requiring any adjustments to participate equitably, may contact SKALA People & Culture unit at recruitment@skala.or.id and we will work with the candidate to find the right solution. This information is strictly confidential; used solely to strengthen our inclusive hiring efforts and ensure we provide any support needed. Your disclosure will not impact on recruitment decisions.
  
Should this role be of interest, we encourage you to apply as soon as possible.  Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.