Request for Tender: Provision of Photocopier Rental and Managed Print Services (RFT No. SKALA-JK/027/RFT/2026)

Location: National – Indonesia
APPLICATION CLOSE: Monday, 7 September 2026 at 5:00 PM (UTC+7, Western Indonesian Time – Jakarta Time)

Request for Tender
Provision of Photocopier Rental and Managed Print Services
RFT No. SKALA-JK/027/RFT/2026

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 17 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

• Pillar 1: Stronger national level enabling environment for sub-national service delivery
• Pillar 2: Better sub-national governance for service delivery
• Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups

SKALA is seeking a qualified and experienced service provider to deliver Photocopier Rental and Managed Print Services in support of its printing, copying, and scanning requirements across eight SKALA office locations during Phase II of the Program.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

About the Engagement

SKALA is seeking a qualified and experienced Managed Print Services provider to deliver comprehensive photocopier rental and support services across all SKALA office locations. The engagement will include the provision and installation of equipment, preventive and corrective maintenance, repairs, replacement of spare parts, supply of consumables, and responsive technical support in accordance with the agreed Service Level Agreement.

The services are expected to ensure reliable equipment availability, support uninterrupted program operations, and provide flexible, efficient, secure, and user-friendly printing, copying, and scanning solutions. Proposed equipment should also incorporate appropriate accessibility features to support inclusive use by People with Disabilities.

Requirements for the RFT
To access the Request for Tender (RFT) document, please copy and paste this link into a web browser: https://tinyurl.com/57v2nz4k

How to Apply
Proposal documentation along with required forms in responding to this RFT (including comments on the Contract Template) should be submitted by email to tender@skala.or.id.

Enquiries
Any inquiries regarding the activity or tender documents must be submitted via email no later than Monday, 25 August 2026, at 5:00 PM (UTC+7, Western Indonesian Time – Jakarta Time) to tender@skala.or.id. Inquiries received after this deadline will not be addressed.

Submission Deadline
The deadline for tender submission is Monday, 7 September 2026, at 5:00 PM (UTC+7, Western Indonesian Time – Jakarta Time). All required documents must be submitted via email to tender@skala.or.id.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.