What is MSS?

Minimum Service Standards (MSS) define the types and quality of essential services every Indonesian has a right to receive. As stated in Government Regulation No. 2/2018 and related laws, MSS ensure that all Indonesians receive equitable, standardized services in education, health, public works, social affairs, and housing. These standards reflect the government’s presence, commitment and obligation to its people. Across Indonesia, many vulnerable people and regions still struggle to access basic services. Addressing this gap is an important step towards achieving the Golden Indonesia Vision 2045. MSS are the foundation of Indonesia’s progress and reflect a promise to every citizen. MSS embody the government’s commitment and tangible presence in delivering services to the community.