Business System Analyst

Location Remote Based, Indonesia
APPLICATIONS CLOSE – 28^th October 2024, 5 PM Jakarta time.

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

• Pillar 1: Stronger national level enabling environment for sub-national service delivery
• Pillar 2: Better sub-national governance for service delivery
• Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups

SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara (Kaltara), Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and Gender Equality, Disability and Social Inclusion (GEDSI).

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com 

The Role

The Business Systems Analyst will leverage their skills and expertise to support SKALA and its government counterparts, particularly the Aceh government, by providing expert guidance and technical input for the development of the Aceh One Data & SIGAP platform. The consultant will conduct a comprehensive analysis of the existing system to enhance its quality and improve various aspects of the platform. Additionally, the consultant will be responsible for managing the system development timeline and reporting progress to both SKALA and the Aceh Government. Key responsibilities include overseeing the development of analysis modules within the system, with a focus on integrating REGSOSEK and other village-based data sources. The consultant will also contribute to the development of national data and information systems as requested by SKALA, ensuring alignment with broader governmental objectives.

Click on the link or copy paste it to access the full Terms of Reference for this position: 

https://tinyurl.com/yvmk6ez7

About You

Specific Responsibilities

Based on general guidelines from Lead Aceh, this position will be under the coordination and supervision of the Provincial Engagement Specialist (PES) and responsible to Lead Aceh, for the following matters: Lead the development of quality application code by adhering to application development best practices.

1. Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases. 
2. Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
3. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
4. Translate highly technical specifications into clear non-technical requirements.
5. Provide documentation of all processes and training as needed. Also create and maintain technical documentation regarding application code.
6. Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
7. Perform design, implementation, and upgrades of information systems to meet the business and user needs
8. Implement best practices for scalability, supportability, ease of maintenance, and system performance
9. Handle technical issues that require a deep understanding of the application.
10. Optimize application performance by identifying and resolving issues that affect speed and responsiveness.
11. Ensure application security by implementing security practices, including mitigating the risk of attacks.
12. Integrate applications with APIs to expand application functionality.

Deliverables

1. Developed application (Satu Data platform and SIGAP)
2. Satu Data and SIGAP process, including integration process and system development
3. Comprehensive documentation of the entire process, including technical specifications, source codes, development, testing, and deployment of Satu Data and SIGAP, ensuring proper handover to government counterparts.
4. Develop and maintain comprehensive documentation outlining the process for creating policies and guidelines essential for the effective operationalization of the application.
5. Frequently asked questions and answers for Satu Data platform and SIGAP

Job Requirements

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work may require long, and flexible hours as needed. Travel is based on need.

Relationship Management

This position will work closely and effectively with a range of stakeholders, including all other Program staff, the DT Global corporate team and other external service providers.

Other Duties:

•  Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, HIV and AIDS, child protection, PSEAH and the environment.
• Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA. Proactively identify and report risks and manage risks within your level of accountability. Undertake other duties as required by the Program.

Selection Criteria

Essential

1. Bachelor or master’s degree in computer science, information and technology or related field with minimum 10 years experiences
2. Strong technical proficiency, including in-depth understanding of database maintenance and administration principles, coupled with advanced computer hardware, software, and analytical skills.
3. Proven ability to assess business needs and translate them into relevant solutions
4. Experience with PHP Framework such as CodeIgniter or Laravel and its ORM is a plus
5. Familiarity with event-driven programming in PHP and API integration
6. Experience with CI/CD pipelines or using automation for the deployment process
7. Basic experience with Docker and Kubernetes
8. Excellent skills and proven experiences in software engineering and security best practices
9. Excellent problem-solving skills and ability to work both independently and as part of a team to achieve goals.
10. Excellent interpersonal skills and written and verbal communication skills
11. Demonstrate the ability to carry out capacity development and share knowledge for the Government of Indonesia and Regional Governments as well as SKALA program staff;
12. Strong interpersonal skills, ability to maintain working relationships with key stakeholders in government
13. Understanding of gender equality and social inclusion issues.

Remuneration
Successful Indonesian nationals will be engaged under a national contract in IDR and will be subject to Indonesian employment regulations and tax obligations.

HOW TO APPLY
Click the ‘Apply Now’ button.

Please submit
1) Your CV
2) A cover letter addressing the essential selection criteria (maximum 2 pages)

APPLICATIONS CLOSE – 28^th October 2024, 5 PM Jakarta time.
  
Should this role be of interest, we encourage you to apply as soon as possible.  Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.